PRIVACY POLICY

At SoulMirage ("we," "us," or "our"), your trust means everything. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.

By using our site and services, you agree to the practices described here. If you do not agree, please refrain from using our services.

Information We Collect

We may collect personal information such as:

  • Your name, contact details, and address
  • Order and payment details
  • Account login information
  • Browsing behaviour and preferences (through cookies)

We may also receive information from trusted partners like Shopify (our e-commerce provider) and payment processors.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support and account services
  • Improve your shopping experience
  • Share updates, offers, and promotions (only with your consent)
  • Detect fraud and ensure security

Cookies & Tracking

We use cookies and similar tools to enhance your browsing, remember preferences, and run analytics. You can disable cookies in your browser, but some features may not work properly.

Sharing Your Information

We may share limited information with:

  • Service providers (e.g., shipping, payment processing)
  • Business and marketing partners (e.g., Shopify)
  • Legal authorities when required

We never sell your personal information.

Your Rights

Depending on where you live, you may have rights to access, update, or delete your personal data. Please contact us if you wish to exercise these rights.

Data Security & Retention

We take strong measures to safeguard your information but cannot guarantee complete security. Your data is retained only as long as necessary for providing services and meeting legal obligations.

Contact Us

For questions or privacy-related requests, please email us at:
📧  soulmirage2025@gmail.com or 8283064822

✨ At SoulMirage, we respect your privacy as much as we respect minimalism and fine quality in everything we create.